The Importance of Google AdWords Quality Score

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Adwords quality score increaseWhen engaging in paid search marketing using Google AdWords, a number of components contribute to maximizing your marketing investment.

This post takes a look at your AdWords Quality Score and how a variety of factors combine to measure how relevant your keyword is to your ad text and to a user’s search query.  A keyword’s Quality Score updates frequently and is closely related to its performance.

In general, a high Quality Score means that your keyword will trigger ads in a higher position and at a lower cost-per-click (CPC). That’s what we’re after, the best possible position/ranking with the lowest possible cost.

Google AdWords Quality Score Factors

When creating a new ad, the most important Quality Score factors are:

1. The relevance of the keyword to the ads in it’s ad group
2. The relevance of the ad text/keyword to the search query
3. Other factors like the URL relevance and landing page relevance

Having all of these factors match the query as closely as possible will increase the ad’s initial opportunity to appear on the search engine results first page.  If the ad was written well, then searchers will click on it resulting in even more quality score benefits like:

1. A high ad click-through rate
2. A high display URL click-through rate
3. A high account level click-through rate

Raising the quality score means you can lower your bid while maintaining strong traffic to your website.

Example: Quality Score Making A Difference

One of the primary accounts I manage has a cost-per-click (CPC) maximum bid limit of $1.00.  Unfortunately, they also have strong industry competition, so keywords for many of their services are priced at a premium, much higher than our $1.00 limit.

Focusing on long tail keywords will help, of course, but that alone won’t solve the volume issue.  By following generally well know practices for increasing Quality Score, I was able to reach the first page along side ads paying a much higher CPC.  Thanks to a solid Quality Score, my $1 ads were competing with $2 ads.

Does it take a significant time to accomplish this?  Yes, of course it does… but maybe not as much as you think.  And in this particular case, the efforts were well worth it.

Just as a refresher, let’s take a look at an example of the basic ways I was able to maximize my Quality Score.  I’ll use “widgets” as an example ad:

Keyword: Widgets

Google Quality Score

Example Ad To Maximize Quality Score

 

The Four Keys To A Higher Quality Score

In the above example the following adjustments to the ad to improve the Quality Score:

1. Make the headline match the ad exactly.  This will mean making at least two ads  (for testing) for EVERY high traffic keyword.

2. Repeat the keyword in the ad copy.

3. The display URL page should have the same title as your keyword.

4. Make sure the destination page has your keyword (and other ad copy) early in the body text.

If you’ve done this correctly, you’ll have twice as many ads as keywords.  You’ll also have a near 1:1 ratio of Ad Groups and keywords.   Let me give you another example:

Keyword: Black Widgets

Most search marketers would put the Black Widgets keyword in the Widgets Ad Group.  However, if Black Widgets is a $2.25 first page bid estimate, the ad above won’t stand a chance with a $1.00 max bid.

You’ll need to create a new ad group and a new ad like the one below.

Second Quality Score Example Ad

Second Quality Score Example Ad

So yes, this can become a daunting project.  Imagine having to create 20,000 ad groups and 40,000 ads for a customer with 10,000 SKUs.  It might seem easier just to increase the bid, but is it the right thing to do?  For me it wasn’t even an option.

If you need help improving your ad’s Quality Score and Google AdWords performance, give us a shout.

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  • http://wredlich.com Warren Redlich

    I’m finding quality score very frustrating. Despite very high CTRs, I rarely get high quality scores and sometimes they’re ridiculous. See my post for an example:
    http://albany-lawyer.blogspot.com/2011/05/adwords-and-quality-score-fiction.html

    • http://twitter.com/tracy_a_henry Tracy Henry

      Warren, I can certainly appreciate your frustration.  I’ve felt the same confusion on many occasions.  However, so far I’ve always been able to bring myself to some level of satisfactory resolution after digging down a bit deeper.

      The first thing I notice is that your clickthrough rates are definitely impressive.  That tells me that either your ad copy reflects a good understanding of what the users are really looking for, great ad position, or both.  I can’t comment on the former without reading your ads and their corresponding keywords.  On the latter, you’re max bid certainly has something to do with your ad position, but I don’t know what that is either.

      Another possibility is that your keywords have a low search volume… meaning Google doesn’t have enough data to assign you a higher ad quality score.  I see that one of your keywords has received 267 impressions, but I don’t know how long it took to accumulate those.

      The silver lining is that everything on Google is relative.  You only have to worry if your competitors’ keywords have much higher quality scores than yours… thus costing you money.  You can safely surmise that if your ads are written similarly to your competitors and you site content is similar to your competitors, you’re not throwing your money away.  My advice is to keep applying quality score practices to continue driving you CPC down.

      I hope this answer was somewhat helpful.  Thanks for reading and commenting!