Social Media Evens the Customer Service Playing Field
Posted July 10th, 2009 by Glenn SeabergGlenn Seaberg
Spyder Trap Online Marketing
I wonder how many Taylor guitars United Airlines would give to Dave Carroll now that his scathing music video blasting the airline has been viewed 1.4+ million times on YouTube (as of this writing). What’s more, I wonder the level of regret UA has now that the popularity of [...]
Tags: Facebook, Marketing Strategy, Social Media, Video Marketing, Viral Marketing, YouTube


