This year with the adoption of social media and mobile applications, charities are adding new ways to give and making it easier for people to donate.

I’m going to explain three organizations and the way they are changing online giving. The website Givemn.org, The Salvation Army, and a new Twitter application called Rainmaker.

Givemn.org
Givemn.org is a great example of an organization that uses tools to promote giving in different ways.

Givemn.org acts as a portal for non-profits to easily raise funds on their website through their online payment system, called Razoo.

They recently had the 2nd annual “Give to the Max Day” on November 16th and gave out prizes to individuals or organizations which gave the largest donations that day. They raised over 10 million dollars for Minnesota non-profits and used various social media tools during the day to promote the event, including: live streaming on sites like MinnPost.com, unique Twitter hashtags, blog mentions and Facebook promotions.

The Salvation Army
The Salvation Army also represents a new approach to online giving this year.

The Salvation Army has created a Red Kettle symbol that other organizations can host on their website. This allows for people to give to The Salvation Army through multiple websites, in addition to The Salvation Army’s own website. People will have more options for where, when and through what website they donate, while giving to the same cause. Additionally, this is a great opportunity for organizations to display their association with The Salvation Army. One unique feature of the Red Kettle iPhone application is that it allows users to track their donation progress.

Additionally, people have the option for the mobile “text-to-give” to 85944 to make a $10 donation to the Salvation Army. People will have more options for where, when, and through what medium they donate, while giving to the same cause.

Rainmaker
This application caught my attention this year.

The Rainmaker application allows users to donate money directly through Twitter. If you have a PayPal account, you can simply connect your PayPal account to your Twitter account and tweet to raise money for the charity or cause of your choice.

How it works.
Send out a tweet, with a minimum donation of a dollar, and then add the name of your cause or charity with a hashtag and @rainmakerapp. The Rainmaker application sends a Direct Message and Paypal is charged shortly thereafter.

Example tweet:
I’m donating $20 to #SecondHarvestHoliday @rainmakerapp

Giving to your charity of choice is now easier than ever. With all these new ways to give this year, how are you going to give back?

Jason Douglas

Spyder Trap Online Marketing

Yesterday, I was fortunate enough to attend Reupations with keynote speaker Chris Brogan, and panelists Beth LaBreche from LaBreche;  Gabby Nelson from Select Comfort , Paula Prahl from Best Buy, and Brian Vanderah from Quality Bike Products.

Brogan kicked off the event with a Zulu greeting ‘Sawubona’, which translates to ‘I see you’, which means ‘I know that you’re there and I acknowledge you are another person’. His presentation was a nice mix of random thoughts, dry humor (even a Star Wars reference), and serious points.

The main takeaways from Brogan’s presentation and the panel discusion:

-There are three main parts of social media: Listening. Connecting. Publishing.

-Brogan said that we should ‘connect with the verticals that aren’t yours’. He was critical of the Minneapolis and St. Paul social media community. He cited Pittsburgh as leaders in social media everything. What the MSP group needs to do is not be so exclusive, but learn how to work together. He added ‘it’s a lot easier to go to battle with a large army.’

-Brogan called Vanilla Ice a social media prophet, citing the line ‘Stop. Collaborate, and listen!’ That gained a fair amount of laughter, but was an interesting take.

-Beth LaBreche discussed how she invited her clients to the Reputations event and even sent out copies of Brogan’s Trust Agents to out-of-state clients. One client responded very negatively to the book and said ‘they’re not ready’ for this. This was very apparent in the attendance of this event. One of my first tweets from the Spyder Trap account: ‘good crowd forming for #reputations #broganmpls. A lot of familiar faces.’ Events such as this one wasn’t necessarily for social media professionals like myself and companies like Spyder Trap. It’s the businesses who have a fear, a hesitation, or a lack of knowledge about what social media can do for a business that need to be at these events. The question: how do we get them there?

Overall, this was a very fun event. I ran into some familiar faces, and was lucky enough to talk with him for a while, and even snap a picture with him. Look for more with Brogan and Spyder Trap in the near future.

For those who  attended, following the hashtags, or watching on UStream, what were your thoughts on Brogan’s presentation and the panel discussion?

Recently, the Spyder Trap Online Marketing team sat down with with Kim Opitz of Rribbitz Creative Communications and had a free-flowing discussion about our agency’s background, how we’re working to put Minneapolis (and the Midwest for that matter) back on the map… and food.

Take a peek at this clip highlighting some of our conversation.

Thanks again for the fun and casual conversation, Kim. We’re looking forward to doing it again soon!

Growth is a wonderful thing, especially when you enjoy the work you do and the people you work with. Over the past year Spyder Trap has substantially grown as an organization thanks to our wonderful base of clients, partners and employees. Even in a down economy, our group more than doubled in size in 2009 and we look to continue that trend into the new year.

Reflecting on the past year, a lot has changed within the online marketing landscape and our clients’ needs and expectations have followed suit. As Spyder Trap continues to grow as a thought leader within the online marketing space, we look forward to facing those needs while pioneering new ways of accomplishing clients’ goals.

While we reflect on the success of 2009, here are a few things to look for from Spyder Trap in 2010:

1) Additional speaking engagements and seminars
2) Online Marketing Quick Tips: 1-minute online marketing tips we began earlier this year
3) Additional Spyder Trap happy hours and events. This year’s Spyder Trap party was a big hit!

THANK YOU to everyone who has helped to make 2009 such a great year and we look forward to servicing your online marketing needs in 2010.

Happy New Year!

-Mike Rynchek

Thanks to all who showed up to the event, and to those who were unable to show, enjoy the slides. If there are any questions about this presentation, please contact me at jdouglas@spydertrap.com.

Jason Douglas

Spyder Trap Online Marketing

Yesterday, Ric Bucher of ESPN sent a tweet from his personal account stating: ‘The hammer just came down, tweeps: ESPN memo prohibiting tweeting info unless it serves ESPN. Kinda figured this was coming. Not sure what this means but’. On Monday, the Marines issued an order banning social media sites including Twitter, Facebook, and MySpace within its network. Each is an example of censorship, but for two very different reasons.

ESPN, like many companies, have employees that are visible not only on television, but in the social media world. These employees are an extension of the brand that ESPN has built over the last 30 years. With that comes a large responsibility to represent your company as best as possible. There is a fear that within this ‘new’ method of communicating called social media and with information available instantly, if something improper is said, it will spread like wildfire and may have a negative impact on the individual and the company they represent.

There are two approaches to take here: you an either set guidelines for how to approach social media (in this case: Twitter); or you can choose to trust your employees, and allow them to interact with fans, readers, and other athletes who are using Twitter or social media as their platform to announce newsworthy happenings about themselves. We know which approach ESPN went with.

ESPN

Within ESPN’s memo full of guidelines, included were the following points:
• The first and only priority is to serve ESPN sanctioned efforts, including sports news, information and content
• Assume at all times you are representing ESPN

Maybe I am about to react because the above statements are hitting me differently than others. When you are hired by a company, does that mean you are, in a sense, owned by that company? Are you always on call for that company? Are you ever ‘off the clock’?

If this is the way that ESPN wants to treat social media, they are about to miss the point of social media: two-way communication. One thing about us here at Spyder Trap is that we tell clients that social media is all about communication, engaging with fans, followers, etc. Anyone that just pumps out their own content and does not try to engage with people will not be successful or respected in the social media world.

Giving fans of ESPN the opportunity to communicate and converse with their favorite personality increases the brand perception of ESPN. You are humanizing the personalities, and at the same time, gaining more fans of ESPN. This is now no longer possible due to ESPN’s restrictions.

Marines:

Their restriction of social media sites boils down to one simple word: security. This is an easy out for them. Within their memo, the following is stated:

“THESE INTERNET SITES IN GENERAL ARE A PROVEN HAVEN FOR MALICIOUS ACTORS AND CONTENT AND ARE PARTICULARLY HIGH RISK DUE TO INFORMATION EXPOSURE, USER GENERATED CONTENT AND TARGETING BY ADVERSARIES. THE VERY NATURE OF SNS CREATES A LARGER ATTACK AND EXPLOITATION WINDOW, EXPOSES UNNECESSARY INFORMATION TO ADVERSARIES AND PROVIDES AN EASY CONDUIT FOR INFORMATION LEAKAGE THAT PUTS OPSEC, COMSEC, PERSONNEL AND THE MCEN AT AN ELEVATED RISK OF COMPROMISE. EXAMPLES OF INTERNET SNS SITES INCLUDE FACEBOOK, MYSPACE, AND TWITTER.”

Really? In all caps?

This is an example how having certain restrictions can help solve security fears. Instead of banning social networking sites (SNS), implementing some form of privacy requirements, having an approval process for who’s following you, who’s your friend, what groups you are a part of, etc; would be a better solution.

I have a close friend who is in Iraq with the U.S. Army. Usually, we converse by writing letters and sending care packages, etc. Instead, I know he will be on Facebook at the same time nearly every day, which is how we are able to connect, via Facebook chat. I know that since he is able to communicate with myself and his family most every day in real time, his time over in Iraq has been easier to deal with. If that was taken away from him and the rest of the Army, it could be a demoralizing blow to each member.

Does your workplace have any rules regarding social media? If so, I would like to hear about your company’s policy. If your company instituted a policy restricting your use and presence in social media, would that change your perception of your workplace? Would you look elsewhere for employment?

Jason Douglas

Spyder Trap Online Marketing

Last night, I got home around 10:30pm and logged on to Twitter. I immediately noticed there was a fair amount of conversation about how everyone had lost followers, with many not knowing why. I looked at my followers list, and it had decreased from 786 to 724. To lose 62 people in one day is pretty significant for someone that has the number of followers I have. However, I was very happy about this, as I knew instantly that Twitter was cracking down on spam and deleting any accounts they deem as spam.

This was not the first time Twitter has done this. I thought they did this on a daily basis, as I get between 5-10 new followers every day. Of those, maybe one is a real person that I am interested in following back. The rest are bots, or other types of spam that do not interest me at all.

I’m not too concerned with the number of followers I have. I suppose the more I have, the larger my reach is, which can be a good thing. I am more focused with engaging with as many people, whether they are following or not, as possible. That is why Twitter is great: it’s another medium that encourages communication.

Knowing that Twitter is taking a proactive stance against spam, does this make you feel more strongly about Twitter? It should. Just think if MySpace was better at finding spam accounts a year or two ago; would so many people have jumped off the MySpace bandwagon and deleted their accounts while making sites like Facebook and Twitter their main social media sites to use?

How many followers did you lose last night?

At the core of every successful sponsored search or e-mail campaign stands a great landing page.   Designing a great landing page, however, is counter-intuitive to everything most website designers think they know.

If you want the highest conversion rate possible from your landing page, follow these absolute rules:

Designate only ONE purpose for your landing page.  Allow your visitors to take only one course of action such as request more information, subscribe to a newsletter, submit an inquiry, or make a purchase.  If you offer them a choice, chances are great that they will decide on neither and bounce.

• Answer these inevitable visitor questions in less than five seconds.

- What are you offering me?
- Why should I care?
- What do I do next?

You have six seconds to convert your visitor.  Do not expect them to stick around longer.

• Unless your goal is to repress response, don’t ask the visitor for more information than you need to begin the relationship.

• Keep both the offer and the response form above the fold.  This will increase the visitor’s ability to process your offer.  Adopt a side-by-side layout to ensure this occurs regardless of a visitor’s monitor size or settings.

• Your landing page is not a portal to your website!  The only link you should include is the one that links your submit button to your “Thank You” page.

• Be prepared to test.  Split-test your landing page constantly to determine the most effective mix of headline, layout, message, and call to action.

Ignore these rules at your own peril.  Clutter your landing page with too much information or too many options and you will scuttle your chances for success before the first visitor reaches the page.

“The expected growth in social network spending in 2009 is half of what eMarketer had projected it would be in our previous forecast in December 2007.”

So why is ad spending down especially now when social media is more popular than email? That’s easy – advertising on social media doesn’t work.

Advertising, by its very nature, forces a message upon those exposed to it. Advertisers can carefully target users all day long, but an ad is an ad. We, as social media users, don’t want ads – we want conversation, engagement, and interaction.

I offer simple advice to companies with regard to social media:

Skip the ads and get engaged! If you are going to tap into the power of social media, you have to play by its rules.

Here’s how a company can harness social media:

1. Don’t buy ads.
2. Make the effort to participate in the conversation.
3. Use a “voice” that is not commercial.  Give someone other than your copywriters the chance to participate.
4. Post links to landing pages containing specific and relevant content (video, blog posts, etc).
5. Brand these landing pages – if users value your content, they will value your brand. Take advantage of that – that’s money!  After all, you are providing a valued service or product.   From there you can provide links to directly to your commercial web site.

I’m sure there are social media purists who will criticize my advice.  What’s your take?  Is there room in the social media sphere for commercial participation?  Or does corporate involvement threaten the free exchange of ideas and unbiased dialogue that social media facilitate?

In recent months, social networking sites Twitter, Facebook, and MySpace, have gained notoriety for their ability to help people connect and interact with each other.  Whether you are connecting with a former high school or college classmate, or talking to someone across the world you have never met about a buzzworthy topic, the sites mentioned above are great at bringing people together.

Not too many people think of using the sites above as a way to generate leads on your job search.  They should, and people are taking notice.

This past weekend, Kare 11 aired a story about how social networking can help your job search.  The story highlighted how it is very important to be part of Twitter, Facebook, and LinkedIn.  Many businesses and recruiters are part of these networks, along with many viable candidates for these jobs.  On occasion, employers may not list an open position on a site like Monster or Career Builder.  People that are not part of the social networking scene are missing out on opportunities that may be a great fit for them.

Social media is about being part of the conversation.  The conversation that job seekers want to be a part of is occurring on sites like Twitter and LinkedIn, among others.  In this economy, having every advantage is crucial in having a successful job search.  People that are on these networks are two steps ahead of everyone else.

Before this story aired, some college classmates of mine that were looking for work have come to me for advice.  The first thing I asked is if they are on Twitter and LinkedIn.  The overwhelming response to both was no.  They were not familiar with LinkedIn, which I feel is the future resume.  These social networks, especially LinkedIn, are professionally focused, keeping out the riff-raff that exists on Facebook and MySpace.  On LinkedIn, you are just a couple degrees separated from most people, which allows for a more personal introduction (which you can request).

Last week, I got a request from a college student who is looking for a job at a food retailer to connect her with a contact I knew at this food retailer.  After a message sent by me to my contact, my college student friend and my professional friend were connected and starting a relationship that may lead to future employment.  If both people were not part of LinkedIn, that connection would have been near impossible to create.  It sounds simple, and in most cases, can be that simple.

I have been on all of the above mentioned sites for at least a year, and have met many people that I now consider friends.  Even though my intent has never been to find a job using social media.  There are many people within my friend groups that are hesitant to join these networks, whatever their purpose may be.  Now that large news networks are recognizing the effectiveness and importance of social media and social networking, people may rethink their feelings about social media and become part of the conversation.

Connect with me on twitter: @jasondouglas

Connect with me on LinkedIn: Jason Douglas